Last updated: 5 April 2026
These Terms & Conditions ("Terms") govern your use of the Shelfd platform, including the website at getshelfd.app and any associated web application (together, the "Platform"). By creating an account or using the Platform, you agree to be bound by these Terms.
Shelfd is operated by Alexandra Phelan ("we", "us", "our"), based in the United Kingdom. If you have questions about these Terms, please contact us at hello@getshelfd.app.
You must be at least 18 years old to create an account and use the Platform. By registering, you confirm that you are at least 18 years of age. If you are under 18, you may not use Shelfd.
When you create an account, you must provide accurate information and keep it up to date. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
To post trades and message other users, you must verify your account with a valid email address. We may require additional verification (such as phone verification) before certain features become available.
We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or are suspected of fraudulent activity.
Shelfd is a platform that helps blind box collectors catalogue their collections and connect with other collectors to arrange trades. We provide the tools for discovery, communication, and trade coordination.
Shelfd is not a party to any trade between users. We do not buy, sell, ship, inspect, authenticate, insure, or guarantee any items exchanged through the Platform. All trades are private arrangements between individual users.
We do not verify the condition, authenticity, or value of any items listed on the Platform. Users trade at their own risk.
When using the trading features, you agree to:
We strongly recommend using tracked postal methods and keeping proof of postage. Shelfd is not responsible for items lost, damaged, or stolen in transit.
Shelfd is designed for postal trades. We strongly recommend against meeting other users in person, particularly people you do not already know. If you choose to arrange an in-person exchange, you do so entirely at your own risk. Always meet in a public, well-lit place and tell someone you trust where you are going.
You agree not to:
We may remove content, suspend accounts, or take other action we deem necessary to maintain the safety and integrity of the community.
You can report users who violate these Terms or community standards via the report function in the app. You can also block users to prevent them from contacting you or appearing in your trade feed. We review reports and may take action including warnings, suspensions, or permanent bans.
The Shelfd name, logo, design, and original content on the Platform are owned by us and protected by intellectual property laws. You may not use our branding without prior written permission.
Pop Mart, and all figure names, series names, and associated imagery referenced on the Platform are trademarks of their respective owners. Shelfd is an independent community platform and is not affiliated with, endorsed by, or sponsored by Pop Mart International Group Limited or any figure designer or manufacturer.
You retain ownership of any content you post on the Platform (such as profile information, trade listings, and messages). By posting content, you grant us a non-exclusive, worldwide, royalty-free licence to display that content on the Platform for the purpose of operating the service.
We may remove any content that violates these Terms or that we reasonably believe is harmful to other users or the Platform.
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data. By using Shelfd, you consent to the practices described in our Privacy Policy.
To the maximum extent permitted by applicable law:
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of the Platform, your violation of these Terms, or your violation of any rights of another user or third party.
We may update these Terms from time to time. If we make material changes, we will notify you via the Platform or by email. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms.
You may delete your account at any time from the Account settings in the app. Upon deletion, all your data (including collection records, trade history, messages, and addresses) will be permanently removed in accordance with our Privacy Policy.
We may suspend or terminate your account at any time if we reasonably believe you have violated these Terms, with or without notice.
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
If you have any questions about these Terms, please contact us: